Frequently asked questions
We answer the most frequently asked questions about our products and about us.
If you have any other questions, please contact us directly and we will help you.
Product
What colours are your products available in?
We have 11 standard colours to choose from for most of our products. Any NCS or RAL colour is also available at an additional cost.
Can I choose other materials for your products?
For certain products, you can choose different types of veneer for an additional fee. Read more on the respective product page.
Are there assembly instructions for your products?
Yes, assembly instructions can be found on each product page under “Documents”. However, you can also find them all here:
Do you have a showroom where we can see your products?
Yes. We have showrooms in Sweden, Norway, Denmark, Finland and the United Kingdom. See our contact page for more detailed information.
What locks are available for your products?
We offer standard cabinet locks as standard. Other types of locks are available at an additional cost:
- RFID locks
- Padlock fittings
- Combination locks
- Coin locks
Do you have 3D files for your products?
We have 3D files for most of our products. We have Revit, CAD, and dwg files. You can find them either on the respective product page or on our download page.
Where are your products manufactured?
All our products are manufactured in Sweden.
How do I send in a complaint about a product?
Just go to our claims page and fill in the form, and we’ll help you out with your request.
Delivery
What are your delivery times?
This varies depending on the product and whether it is a standard or special order. Please contact us for more information about a specific product.
Which countries do you deliver to?
We deliver to all countries except Russia.
Documentation
What certifications do you have?
We are certified according to ISO 9001:2015 and 14001:2015.
Are you certified according to Möbelfakta?
Our CombiLine and Space product series in standard white are certified according to Möbelfakta.
How do you work with sustainability?
We take our sustainability work very seriously. Read more on our sustainability page.
